FAQ

001 Seat Base Installation
Hello, Looks like you need advice on how to install the seat.  When done correctly there is no wobble.  A few customers let us know that the instructions ...
Wed, 4 Aug, 2021 at 8:42 AM
002 Parts for Weehoo bike trailers
Looks like you need parts. Please see these links for available parts, be sure to read the compatibility information for each part. Some parts are u...
Fri, 9 Jul, 2021 at 3:28 AM
003 Chain falls off - derails
First begin by properly tensioning your chain.  A loose chain will cause the chain to fall off: 1.     Loosen the wheel axle nuts 2.     Pull the wheel...
Fri, 9 Jul, 2021 at 3:29 AM
004 Installing the hitch and bushings onto the bicycle
Looks like you need help installing your hitch and bushings. Please watch this video to learn the 2-step process to installing your hitch and bushings: ...
Fri, 9 Jul, 2021 at 3:29 AM
005 Weehoo 2009 to 2011 Classic bike trailer
Identify your Weehoo model The Classic was last sold in early 2011.  We no longer support this model with parts.  Current parts w...
Sat, 24 Jul, 2021 at 8:31 AM
006 Weehoo Identify your bike trailer model
https://rideweehoo.com/support By looking at the seat connection, you can identify which model you have:
Fri, 9 Jul, 2021 at 3:36 AM
007 Bushings for the Weehoo hitch
Currently we do not offer individual bushings due to supply issues and compatibility. This is all we offer at the moment: https://rideweehoo.com/pro...
Fri, 9 Jul, 2021 at 3:38 AM
All Weather Cover Installation
The all weather cover comes with three white rods.  These should be installed into the bottom seams of the plastic so that the cover keeps its shape while...
Mon, 5 Jul, 2021 at 8:52 AM
A note on usability - Weehoo passenger requirements
The child passenger must be able to communicate and cooperate with the towing rider.  Children must be able to support and maintain their body in the uprigh...
Fri, 9 Jul, 2021 at 3:03 AM
Order Status, Shipping Status, Delivery Status
Please see our terms and conditions here: Terms and Conditions
Mon, 5 Jul, 2021 at 10:03 PM